Support


After Sales Services :
  • Our service team works efficiently to deal with all your queries timely and effectively.
  • Complete support in providing Product delivery within the timeframe.
  • We promptly reply to all your quires by email or phone calls and provide 24 hours service to our customers.

Training & Installation :
  • We provide free training session to everyone about NOVA Software and Led Video Processor in our head office, before purchasing the video wall.
  • We are offering free Led hardware training to every customer or their operators, at free of cost, in which we educate them about how they can repair their LEDS
  • We teach you each and everything you want to know about LED, Give you all the tools & resources you need to succeed.
  • Our professional engineers provide led installation and training with practical knowledge Onsite and offsite both.
  • We offer technical support through team viewer to our customers and solve all their problem and technical issues immediately.

Warranty :
  • All our products are tested to the highest quality standards.
  • We give the warranty of 2 years. Warranty includes all manufacturing fault or technical issue & we immediately repair and replace the particular spare parts at no cost. Warranty does not include faults from user negligence, modification or other unusual damage such as electricity fire and water damage etc.
  • Ready stock of spare parts & other accessories at all time.
  • Continuous Services support after two years warranty.

Our Team & Network :
  • We have highly skilled & well trained team. Our sales & support team are dedicated to innovation and development of best in class LED product solutions.
  • We understand your project requirement and ensure the best led solution as per your need and expectations.
  • We have strong network all over India, our engineering team provides services and support in different cities of India.

 



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